Work for a nonprofit organization where our mission is to create possibilities by empowering people with disabilities to achieve their highest potential! Turnstone is the largest organization in the nation that offers the most comprehensive services under one roof. We are rapidly growing and looking for passionate, creative and motivated employees to join our team!
The Rental Coordinator is responsible for managing all aspects of Turnstone facility rentals, coordinating staffing for events, and maximizing rental revenue through effective marketing strategies. We are looking for someone who is organized, personable, and is passionate about providing an outstanding experience for our facility renters. This person should be able to think on their feet, be flexible, manage multiple moving pieces, and be an effective communicator. This position is a non-exempt, 40-hour per week on-site position.
The essential functions of the Rental Coordinator position include but are not limited to:
Rental Management Responsibilities:
- Actively market Turnstone facility offerings to diverse markets in order to maximize rental potential, including sports and recreation rentals, and other event rental opportunities as well.
- Build relationships with current and prospective renters to encourage future rental opportunities.
- Provide tours and negotiate pricing with prospective renters.
- Schedule rentals, generate invoices, and secure deposits and payments promptly.
- Ensure adequate staffing for events, including set-up, teardown, janitorial, and general guidance.
- Work with the Volunteer Coordinator to recruit event volunteers. Train and supervise volunteers, providing clear job descriptions and guidance.
- Coordinate concession needs with Director of Facilities for events and tournaments.
- Coordinate rental logistics such as seating, signage, parking, and communications.
- Act as event director during rentals by providing direction to volunteers and staff, overseeing the adherence to safety protocols, and ensuring an overall smooth execution of the event.
- Serve as the main contact to renters and assist with any needs or concerns that may arise before, during, or after events.
Administrative Responsibilities:
- Maintain accurate records of payments, room setups, AV requirements, and special requests.
- Maintain expenses within budget, recording all expenditures and following organizational policies.
- Keep accurate logs/data regarding event attendance, participants, and spectators.
- Engage in ongoing communication with co-workers, staff volunteers, and renters.
- Participate in staff conferences, meetings, and training sessions as required.
Skills:
- Proficiency in Microsoft Office products; willingness to learn new software systems.
- Displays a strong attention to detail.
- Effective in verbal and written communication, customer service, and time management skills.
- Ability to problem solve and utilize effective conflict-resolution skills.
- Displays a team-player mindset and the capacity to lead others effectively.
- Ability to be flexible and adaptable to change.
Schedule & Work Environment
- Typical schedule: Monday-Friday, 9 am – 6 pm.
- Will flex hours as needed for monthly face-to-face meetings with renters on evenings and weekends.
- Will occasionally need to work weekends for events.
- Will spend time both at a desk and moving around the facility.
- Must have reliable transportation and the physical ability to assist with event set-up and teardown.
Requirements:
- High school diploma or equivalent; bachelor’s degree preferred.
- Minimum of 2 years of experience in event coordination.
- Current CPR and First Aid Certification, or obtain within 1 month of start date.